Pain Areas
- Disconnected tools and platforms leading to inefficiencies in project and service management.
- Difficulty in managing multiple client projects, deadlines, and resource allocations simultaneously.
- Manual tracking of IT assets, licenses, and software versions causing compliance issues.
- Lack of real-time visibility into project costs, financial performance, and ROI.
- Communication gaps between development, support, and client-facing teams.
- Inefficient handling of service requests, issue resolution, and client escalations.
- Data silos making it difficult to analyze performance and make informed decisions.