1. Entity Information
This Privacy Policy pertains to the Pi-ERP app, developed and managed by Citta Solutions Pvt. Ltd., as listed on Google Play and linked within the app.
2. Data We Collect
- Automatically Collected Information: Device information (model, OS, unique device identifiers), log data (IP address, app usage statistics, crash logs, diagnostics).
- User-Provided Information: Name, email, phone, company details (during registration or support inquiries), location data (if enabled), files/media uploaded through the app.
- Why We Collect Your Location Data? We require access to your location when you perform a Punch In from the mobile app. This helps us maintain authenticity by verifying that you have reached the designated field or workplace. Please be assured that your location data is stored securely in your company's or organization's database and is never shared with any third party.
- Data Deletion Request: If you wish to request the deletion of your data, you can contact your organization's support team directly. Alternatively, you may reach out to us at support@cittasolutions.com, and we will take the necessary actions to delete your data within 24 hours of receiving your request.
3. How We Use Your Data
- To provide core functionalities of the app.
- To improve and personalize your experience.
- To ensure app security and prevent fraudulent use.
- To analyze usage trends for app improvement.
- To communicate updates, changes, and support services.
4. How We Share Your Data
- Legal Requirements: Authorities, if required by law, to comply with legal obligations or protect our rights.
5. Data Retention and Deletion
We retain personal data as long as necessary for operational purposes. You can request data deletion by contacting us at the email address provided below. Location data is stored temporarily and deleted when no longer needed.
6. Your Rights
- Access and Correction: Request access to or correction of your data.
- Data Deletion: Request deletion of your data, subject to legal obligations.
- Withdraw Consent: Disable features like location access via app permissions in your device settings.
7. Security Measures
We implement reasonable administrative, technical, and physical measures to safeguard your personal data from unauthorized access, disclosure, or misuse.
8. Privacy Point of Contact
If you have any questions or concerns, please contact us at:
- Email: support@cittasolutions.com
- Address: Citta Solutions Pvt. Ltd., 911, Times Square Arcade, Opp. Rambaug, Nr. Ravija Plaza, Thaltej-Shilaj Road, Thaltej Ahmedabad-380059
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting in the app and on our website. Please review periodically for updates.
10. Availability
This Privacy Policy is:
- Linked within the Pi-ERP app.
- Hosted at https://pierp.software/app-privacy-policy.html.
- Available in standard browsers without special plug-ins or restrictions.
- Non-editable to ensure the integrity of the document.
11. Additional Notes
Users outside India must acknowledge the local data laws applicable in their jurisdiction. Conflicts between this policy and third-party practices must be reported to us for resolution.